Help center
How can we help?
Quick answers to the most common account and billing questions. Still stuck? Our team is one email away.
Common questions
How do I cancel my subscription?
Log in, open Settings, and choose Cancel subscription. Your access continues until the end of the current billing period, and we send a confirmation email right away. You will not be charged again.
How do I delete my account?
From Settings, select Delete account. This permanently removes your resumes and personal data from our systems, subject to the legal retention requirements described in our Privacy Policy.
Where do I find my invoices and billing history?
Open Settings and go to Billing to view your full payment history and download invoices. If anything looks off, email support and we will sort it out.
Can I get a refund?
If something is not working as expected, reach out within 14 days of a charge and we will review your request. The fastest way to resolve a billing question is to email support with your account email.
How do I reset my password?
Use the Forgot password link on the login screen to receive a secure reset link by email. If it does not arrive within a few minutes, check your spam folder or contact support.
How do I change my account email address?
You can update your email in Settings under Account. For security, we will send a confirmation link to the new address before the change takes effect.
How do I make a privacy or data request?
Email our privacy team for data access, correction, or deletion requests. We handle these in line with our Privacy Policy and applicable data protection law.
Looking for product and resume tips? Browse the full FAQ.
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Still need a hand?
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