Support
Account, billing, and product questions. We typically reply within one business day.
Help center
Quick answers to the most common account and billing questions. Still stuck? Our team is one email away.
Log in, open Settings, and choose Cancel subscription. Your access continues until the end of the current billing period, and we send a confirmation email right away. You will not be charged again.
From Settings, select Delete account. This permanently removes your resumes and personal data from our systems, subject to the legal retention requirements described in our Privacy Policy.
Open Settings and go to Billing to view your full payment history and download invoices. If anything looks off, email support and we will sort it out.
If something is not working as expected, reach out within 14 days of a charge and we will review your request. The fastest way to resolve a billing question is to email support with your account email.
Use the Forgot password link on the login screen to receive a secure reset link by email. If it does not arrive within a few minutes, check your spam folder or contact support.
You can update your email in Settings under Account. For security, we will send a confirmation link to the new address before the change takes effect.
Email our privacy team for data access, correction, or deletion requests. We handle these in line with our Privacy Policy and applicable data protection law.
Looking for product and resume tips? Browse the full FAQ.
Contact us
Reach a real person—no ticket maze. Email the right inbox below and we will get back to you fast.
Account, billing, and product questions. We typically reply within one business day.
Data access, correction, and deletion requests, handled per our Privacy Policy.
By contacting us you agree to our Privacy Policy. See also our Terms and Cookie Policy.